Sonnedix Power Holdings Limited (collectively with its subsidiaries, “Sonnedix”) takes its obligations with regard to data protection seriously and protecting your privacy is a top priority. This Privacy Policy provides you with information about how Sonnedix collects and processes your personal data including, for example, when we are considering potential business opportunities with you. It also describes the privacy practices for when you use our websitewww.sonnedix.com (collectively referred to as “Service”). Please read this Privacy Policy, as it contains important information which you should be aware of.
For the purposes of data protection laws, Sonnedix is data controller (i.e., the company who is responsible for, and controls the processing of, your personal data).
Sonnedix will notify you of the following:
Information Collection, Use, and Sharing
We only have access to collect information that you voluntarily give us via email or which we otherwise collect by contact with you.
The categories of information we collect can include:
Sonnedix will use your information to respond to you, regarding the reason you contacted us. Sonnedix will not sell or rent this information to anyone (except if we sell our business or assets). We will also use this information to consider potential business opportunities with you, as well as do business with you.
We will also use your information to operate, maintain, and provide to you the features and functionality of our website, to prevent fraud or other unauthorized or illegal activity and to diagnose or fix technology problems on our website.
Sonnedix monitors and records calls for compliance with self-regulatory practices and internal governance procedures relevant to our business, to establish the existence of facts relevant to our business, in the interests of protecting the security of our communications systems and procedures, and for quality control purposes.
The legal basis we rely on to process personal data as part of our call recording activities is that it is in our legitimate interest.
Your name, telephone number, and information about you revealed on the call (such as your job title) will be recorded and processed by us for the purposes above. The details you provide on the call are recorded on a secure and restricted database and may be shared with other Sonnedix Group entities as described below.
Unless you ask us not to, we may contact you via email in the future to tell you about ourselves, or changes to this Privacy Policy. Sonnedix uses “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our website.
In addition, Sonnedix performs routine background checks on our potential business partners to comply with bribery, anti-corruption and anti-money laundering laws and regulations. To do this, we may collect your date of birth, place of birth, tax id, passport number, any other government identification number(s), address, phone number, employment and educational background as well as your criminal history.
We may share your personal information with:
We may also share information with others in an aggregated or otherwise anonymized form that does not reasonably identify you directly as an individual.
Legal basis for processing
The purposes for which we process your personal data are:
When we record telephone calls, and process your personal information in relation to that, we will do this for the legitimate interests mentioned in b), c), d) and f) above. These are not overridden by your interests, rights and freedoms because we do not retain the recordings for longer than necessary and we make sure only those persons in our business who need to access them to perform their roles are able to do that.
Storing and transferring your personal information
Your Access to and Control Over Information
You may contact us to discuss how to exercise those rights by sending an email to
privacy@sonnedix.com.
You have the following rights in respect of your personal data that we hold:
Your rights under data protection laws
You are entitled to certain rights over how we use personal information, including right of access, right to rectification, right to erasure, right to restriction and right to make a complaint to the relevant supervisory authority. In some cases our ability to uphold these rights for you may depend upon our obligations to process personal information for security, safety, fraud prevention reasons, compliance with regulatory or legal requirements, or because processing is necessary to deliver the services you have requested. Where this is the case, we will inform you of specific details in response to your request.
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website or by contacting: privacy@sonnedix.com
If you wish to exercise one of these rights, please contact us using the contact details at the end of this Privacy Policy.
You also have the right to lodge a complaint to your local data protection authority. Further information about how to contact your local data protection authority is available at http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm. In the UK, this is the Information Commissioner’s Office.
Security
Sonnedix take precautions to protect your information. The computers on which we store personally identifiable information you may have provided to us are kept in a secure environment. For example, we use Security Sockets Layer (SSL) encryption technology to encrypt sensitive personal information we collect through this website. However, no security system is impenetrable, and we cannot guarantee the security of our systems 100%. In the event that any information under our control is compromised as a result of a breach of security, we will take reasonable steps to investigate the situation and, where appropriate, notify those individuals whose information may have been compromised and take other steps, in accordance with any applicable laws and regulations.
We store personal data for as long as necessary to fulfil the purposes for which we collect the data (see above under “Information Collection, Use, and Sharing”), except if required otherwise by law. We retain call recordings for one year.
If you feel that we are not abiding by this Privacy Policy, you should contact us immediately at privacy@sonnedix.com.
Changes to our Policy
We may modify or update this Privacy Policy from time to time to reflect the changes in our business and practices, so you should review this page periodically. When we change the policy in a material manner, we will let you know and update the ‘last modified’ date at the bottom of this page.
This Privacy Policy was last modified in November 2020